Glossary

Independent Sales Organisation (ISO)

A third-party sales organisation that engages Merchants to accept Payment Cards on behalf of Acquirers, but is not an actual Acquirer itself.

How does Independent Sales Organisation work?

Independent Sales Organisation holds a relationship with an actual Card Network member (such as Acquirers, Payment Institutions, Electronic Money Institutions, Issuers, or other financial entities that are properly licensed). It engages with Merchants and signs them with Card Network members and receives a commission for it. The primary role of an ISO is to administer Merchant services of the Acquirer. It as well allows to access other services which can involve various things, such as Acquiring or Issuing functions, soliciting new customers, arranging for terminal purchases or leases, providing customer service, soliciting Customers, etc.

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